- We are seeking a detail-oriented and strategic Business & Operations Analyst to join our team in Spain. This role is critical in supporting data-driven decision-making by analyzing operational performance, planning team capacity, and identifying opportunities for process improvement. The ideal candidate will have strong analytical skills, a proactive mindset, and the ability to communicate insights effectively across departments.
Business & Operations Analyst Consultant
Madrid
Full-time
Permanent employee
Your mission
Your profile
Process Improvement & Root-Cause Analysis
- Identify inefficiencies and propose enhancements to operational processes.
- Conduct root-cause analysis to uncover underlying issues affecting performance and service delivery.
- Collaborate with cross-functional teams to implement and monitor improvements.
- Analyze the workload, capacity, and optimal sizing of resources for each team within the operations area.
- Identify excesses or deficits in staffing and coordinate appropriate adjustments.
- Develop and maintain monthly and annual resource planning models to ensure operational efficiency.
- Evaluate the performance, distribution, and effectiveness of the appraiser network.
- Identify gaps, inefficiencies, and opportunities for optimization.
- Design and deliver regular reports on key operational areas.
- Report individual team status to provide a consolidated view of performance to the Operations Director, leveraging data from the operational dashboard.
- Provide actionable insights to support strategic and tactical decisions.
- Track and analyze lead times and key performance indicators (KPIs) across the operations function.
- Monitor daily compliance with service level agreements (SLAs) and report deviations.
- Highlight trends, anomalies, and areas requiring attention to ensure consistent service delivery.
- Digital Transformation, Automation & AI Integration
- Collaborate with stakeholders to define technological requirements, evaluate solutions, and ensure alignment with business goals.
- Identify areas within operations that are suitable for automation and the application of artificial intelligence.
- Coordinate with IT to support and monitor the implementation of digital transformation initiatives that enhance operational efficiency.
Qualifications
- Bachelor’s degree in Business Administration, Economics, Engineering, or a related field.
- 3+ years of experience in business and operations consulting, analysis, or a similar role.
- Strong analytical and problem-solving skills, including experience with root-cause analysis techniques. Strategic thinker with problem solving abilities
- Knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
- Background in operations consulting is highly valued.
- Intermediate proficiency in data analysis tools (e.g., Excel, SQL, Power BI, Tableau).
- Excellent communication and presentation skills.
- Proficiency in creating and delivering compelling business presentations
- Very high level of English, both written and spoken.
- Ability to work independently and manage multiple priorities.
Why us?
If you are a business and operations analyst expert with a strategic mindset and a passion for delivering accurate and impactful analysis, we would love to hear from you!
- A pivotal role in a growing international group.
- Exposure to cross-border operations, with the opportunity to influence global decision-making.
- A competitive salary and comprehensive benefits package.
- A collaborative, flexible, and international work environment.
- Opportunities for career growth and cross-functional engagement within Accumin’s network.
¿Quiénes somos?
Somos Accumin, líder mundial independiente en valor y asesoramiento, inteligencia, software y gestión de riesgos; respaldados por décadas de experiencia en el sector y relaciones duraderas con nuestros clientes. Precisión, claridad, innovación y confianza guían nuestra forma de actuar.
En Accumin, eliminamos la complejidad e identificamos el valor con absoluta claridad y precisión.
Somos expertos asesores inmobiliarios y de propiedad independientes, que le permiten sortear la incertidumbre y el riesgo para alcanzar sus objetivos. A medida que evolucionamos y nos diversificamos, innovamos constantemente para que usted pueda crecer con claridad y confianza.
Nuestra fuerza proviene de nuestro conocimiento y diversidad, combinados con nuestras capacidades innovadoras. Desde los datos y el software más avanzados hasta los procesos tecnológicos y los mejores tasadores del mundo, la amplitud y profundidad de nuestra experiencia no tienen parangón.
Integramos prácticas sostenibles en todos nuestros servicios y, gracias a nuestra honestidad y ética, generamos confianza y relaciones duraderas.
Un alcance global significa que usted se beneficiará de nuestra experiencia colectiva, evaluando las oportunidades desde todos los ángulos para reducir la complejidad y determinar el valor con absoluta claridad.
En Accumin, eliminamos la complejidad e identificamos el valor con absoluta claridad y precisión.
Somos expertos asesores inmobiliarios y de propiedad independientes, que le permiten sortear la incertidumbre y el riesgo para alcanzar sus objetivos. A medida que evolucionamos y nos diversificamos, innovamos constantemente para que usted pueda crecer con claridad y confianza.
Nuestra fuerza proviene de nuestro conocimiento y diversidad, combinados con nuestras capacidades innovadoras. Desde los datos y el software más avanzados hasta los procesos tecnológicos y los mejores tasadores del mundo, la amplitud y profundidad de nuestra experiencia no tienen parangón.
Integramos prácticas sostenibles en todos nuestros servicios y, gracias a nuestra honestidad y ética, generamos confianza y relaciones duraderas.
Un alcance global significa que usted se beneficiará de nuestra experiencia colectiva, evaluando las oportunidades desde todos los ángulos para reducir la complejidad y determinar el valor con absoluta claridad.
See value clearly. Make the right choice.